Frequently Asked Questions
Find answers to common questions about Founders360. Can't find what you're looking for? Contact our support team.
Getting Started
Founders360 is an AI-powered suite designed specifically for startup founders. It provides a team of specialized AI agents that help with market research, legal documents, financial modeling, HR setup, and more — all working together with shared context about your business.
Simply create a free account. Once registered, you'll enter your company details and can immediately start using our 4 free agents — Market Researcher, GTM Strategist, Business Starter Guide, and Command Center. We recommend starting with the Market Researcher to establish your business context, which is then shared across all other agents.
No technical knowledge is required. Our platform is designed for founders of all backgrounds. Each AI agent has a simple, intuitive interface — just describe what you need, and the AI handles the rest.
Our "Shared Context" architecture is the key differentiator. Unlike standalone AI tools, our agents collaborate — your market research automatically informs your legal docs, financial models, and more. This eliminates copy-pasting and ensures consistency across all your startup documentation.
Pricing & Billing
Yes! Our Free plan gives you unlimited access to 4 core agents (Market Researcher, GTM Strategist, Business Starter Guide, and Command Center) — forever, with unlimited projects. No credit card required. Upgrade to Founder Pro or Elite to unlock all 15 agents.
We offer three plans: Free (4 agents, unlimited projects), Founder Pro ($19.99/month — adds Funding Finder, Social Media Hub, AI Red Team, and more), and Elite ($59.99/month — the full 15-agent suite). Visit our Pricing page for detailed feature comparisons.
Yes, you can cancel your subscription at any time. Your access will continue until the end of your current billing period. We don't offer prorated refunds, but you keep full access until your subscription expires.
Due to the digital nature of our service, we generally don't offer refunds. However, if you're unsatisfied within the first 7 days of a paid subscription, please contact our support team and we'll do our best to help.
We accept all major credit cards (Visa, MasterCard, American Express) through our secure payment processor, Stripe. Enterprise customers can arrange invoice billing.
AI Agents
We offer 15 specialized agents: Market Researcher (SWOT, TAM/SAM/SOM), Legal & Compliance (contracts, incorporation), Financial & Accounting (burn rate, runway), HR & People (culture, hiring), Funding Finder (grants, accelerators), Social Media Hub, and more. You can also commission custom agents trained on your own company data.
Yes. The Custom AI Persona add-on ($50/month or $500/year, available with any plan) gives you an on-demand executive — a CEO coach, CFO, CTO, CMO, legal counsel, or any specialist you choose — deeply trained on your company profile, documents, financials, and strategy. It has persistent memory, so it remembers every conversation and gets more useful over time.
Our AI provides high-quality starting points based on industry best practices and your specific inputs. However, we always recommend having critical documents (especially legal and financial) reviewed by qualified professionals before finalizing.
Absolutely! All AI-generated content is fully editable. Our agents provide you with drafts that you can refine, customize, and make your own. Think of it as having a first draft done for you.
Shared Context means all our AI agents have access to the same information about your company. When you complete market research, that data automatically informs your legal docs, financial models, and other outputs. No more copy-pasting between tools.
All generated artifacts are automatically saved to your account. You can access them anytime from your dashboard, export them as PDFs, or continue editing them in future sessions.
Privacy & Security
Yes. We use industry-standard encryption (TLS 1.3) for all data in transit and AES-256 encryption for data at rest. Our infrastructure is hosted on secure cloud providers with SOC 2 compliance.
We never sell your data. We may share limited data with service providers (like our AI model provider) strictly to deliver our service. See our Privacy Policy for complete details.
Your data remains private to your account. Our AI models don't train on your specific business data. Your ideas and documents are yours alone.
Yes. You can delete individual artifacts at any time. If you want to delete your entire account and all associated data, contact our support team and we'll process your request within 30 days as required by privacy regulations.
Account Management
Click "Forgot Password" on the login page, enter your email, and we'll send you a secure reset link. The link expires after 24 hours for security.
Team collaboration is available on our Enterprise plan. Pro plan users have a single-user account, but can still generate documents and share them externally via export.
Go to Settings > Billing in your dashboard. You can update your payment method, view invoices, and manage your subscription from there.
Your data is retained for 90 days after cancellation, giving you time to export anything you need. After 90 days, your data is permanently deleted from our systems.
Still have questions?
Our support team is here to help. Reach out and we'll get back to you within 24 hours.
Contact Support